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iTaxi – taxi service management system

iTaxi is a comprehensive taxi service management solution that automates key dispatching, monitoring and accounting processes. The system improves operational efficiency and customer service quality.

Automatic order distribution

  • Submitting an application

    The client can place an order through a mobile application or contact the dispatch service.

  • Availability check

    The system automatically identifies the nearest drivers who are currently free.

  • Driver assignment

    The order is automatically routed to the selected driver, reducing the customer's waiting time.

Benefits of Automatic Distribution

Benefits of Automatic Distribution

  • Reduced waiting time

    Customers receive taxis faster due to optimized order distribution.

  • Improving efficiency

    Drivers receive orders automatically, which increases their efficiency.

  • Route optimization

    The system finds the closest driver, reducing mileage and travel time.

Vehicle tracking

  • GPS monitoring

    The system accurately tracks the location of each taxi in real time, ensuring transparency and control.

  • Visualization on the map

    Dispatchers see the location of all vehicles on an interactive map, allowing them to quickly navigate and make optimal decisions.

  • Fleet management

    The system optimizes taxi distribution, reducing customer waiting times and increasing fleet efficiency.

Benefits of GPS Tracking

Benefits of GPS Tracking

  • Safety

    Ensures safety for both drivers and passengers.

  • Efficiency

    Allows you to optimize routes and reduce the time drivers spend waiting.

  • Control

    Increases the level of control over the work of drivers.

  • Analytics

    Collects data to analyze the efficiency of the vehicle fleet.

Online payment

Online payment

  • Map binding

    The client adds a bank card to his profile.

  • End of the trip

    The driver completes the trip in the app.

  • Automatic write-off

    Payment is automatically debited from the client's card.

Benefits of online payment

Benefits of online payment

  • Convenience

    Customers can pay without cash.

  • Safety

    Reduces the risk of theft and fraud.

  • Transparency

    Receipts and payment history are created automatically.

Rating system

Rating system

  • Rating of the trip

    Passengers rate the trip after it's completed.

  • Reviews

    Customers can leave reviews about their trip.

  • Drivers rating

    Driver ratings are based on assessments.

The Impact of the Rating System

  • Driver motivation

    Drivers are interested in improving the quality of service in order to receive higher ratings from passengers.

  • Quality control

    The system allows the company to track the performance of drivers and take necessary measures.

  • Customer trust

    Passengers appreciate that their opinions are taken into account, which increases the level of trust in the service.

Schedule management

Schedule management

  • Flexible schedule

    Drivers can freely choose their working hours through the app.

  • Automatic scheduling

    The system automatically distributes orders based on driver availability.

  • Notifications

    Drivers receive notifications about the start of a shift and important events.

Benefits of Schedule Management

  • Work-life balance

    Drivers can flexibly plan their work according to their personal needs.

  • Resource optimization

    The company effectively distributes the load on the vehicle fleet, ensuring optimal use of vehicles.

  • Demand forecasting

    Data analysis allows the company to plan the number of vehicles depending on the time of day to meet demand.

Using Analytics

Using Analytics

  • Data Collection

    The system collects information about each trip and each driver.

  • Performance Analysis

    Algorithms analyze the collected data to identify trends.

  • Report Generation

    Visual reports are created to help management make decisions.

  • Decision Making

    Analytics enables effective management decisions.

Integration with mobile applications

Integration with mobile applications

  • Taxi order

    Users can order a taxi directly from the app.

  • Tracking

    The application allows you to track the location of a taxi in real time.

  • Arrival time

    The application provides accurate information about the taxi arrival time.

Mobile app features

  • Route selection

    Users can select the start and end points of the route on the app map.

  • Cost assessment

    The application allows you to pre-estimate the cost of the trip.

  • Travel history

    The application provides a history of trips and receipts.

Integration with public transport

Integration with public transport

  • Single ticket

    Users can pay for travel on microtransport and public transport with one ticket.

  • Route planning

    Integration with trip planning apps makes it easy to create combined routes using microtransit and public transport.

  • Transport hubs

    Parking for microtransport is located near public transport stops, which provides convenience for users.

Benefits of Fleet Management

Benefits of Fleet Management

  • Minimizing downtime

    Regular maintenance keeps vehicle downtime to a minimum.

  • Saving on expenses

    Planning maintenance allows you to optimize repair costs.

  • Improving security

    Regular checks ensure the safety of passengers and drivers.

Customer Alerts

Customer Alerts

  • Order confirmation

    The customer receives a notification that his order has been successfully processed.

  • Taxi arrival

    The client receives a message that the taxi has arrived at the pick-up point and is waiting for him.

  • Changes to the trip

    The client receives notifications of any route changes or travel delays.

Alert Types

Alert Types

  • SMS

    Text messages sent to the client's mobile phone.

  • Push notifications

    Instant messages sent via mobile app.

  • Email

    Emails to confirm orders and send receipts.

Integration with corporate services

  • Corporate accounts

    Create specialized accounts for client companies, allowing them to conveniently manage orders and trips.

  • Reporting

    Provide detailed travel reports for employees, with information on routes, times and costs of travel.

  • Billing

    Automatic invoicing for corporate clients, simplifying the process of payment and accounting of transportation expenses.

Benefits of Enterprise Integration

Benefits of Enterprise Integration

  • Cost control

    Companies get the opportunity to track and optimize transportation costs.

  • Convenience for employees

    Employees can order a taxi without using personal funds.

  • Automation of accounting

    The process of accounting for transportation expenses is greatly simplified for the accounting department.

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