iDelivery is a mobile platform that automates and controls the delivery of goods. It optimizes all the processes, ot formleniya zakaza do ego vypolneniya, predlagaya shirokiy spectr uslug, vklyuchaya courier delivery, delivery parcel, product and many other things. iDelivery provides a convenient interface for both clients and couriers, making the delivery process simple and transparent. Thanks to iDelivery, biznesy povyshayut effektivnost dostavki, sokrashchayut raskhody i uluchshayut klientskiy opyt.
The system receives information about a new order immediately after it is placed.
The system analyzes the location and availability of couriers closest to the order.
The system automatically assigns the order to the nearest available courier, who immediately receives a notification and delivery route.
The system calculates the optimal route for fast delivery.
Couriers receive routes optimized for fast delivery.
Route optimization reduces fuel consumption.
Customers see the courier’s location on the map in real time.
The system shows the estimated delivery time of the order.
Customers can track order status changes in real time.
Automatic exchange of customer and order data between systems to ensure smooth operation.
A complete history of interaction with the client, available to managers in the CRM, allows tracking all stages of service.
CRM provides deep analytics to optimize customer service and increase customer satisfaction.
The customer creates a return request in the app.
The system automatically selects a courier to collect the return.
The courier picks up the goods at the specified address.
Customers receive delivery status notifications via email.
SMS notifications inform customers about key stages of delivery.
The mobile application sends push notifications about the approaching courier.
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Delivery speed
Average time taken to deliver an order to a customer
Quality of work
Customer reviews and number of complaints received about delivery
Route efficiency
Maintaining optimal delivery routes that minimize time and costs
The system automatically records a new order.
The warehouse receives a notification about the need to complete the goods.
Warehouse employees assemble goods for delivery.
Payment for orders by card upon receipt.
Couriers use portable payment devices.
Customers can pay for their order online through the app.
The system allows you to analyze the causes of delays and optimize delivery processes.
The companies use data to optimize logistics processes and improve the efficiency.
Based on the reports received, measures are taken to speed up delivery, which improves the overall quality of service.
The English interface makes the application accessible to a wide international audience.
A single interface language simplifies the implementation of the system in different countries.
Support for other languages is planned to be added in the future.
GPSolutions DMCC is an expert in developing logistics solutions.
The company uses advanced technologies to create its products.
Deep knowledge of the Dubai and Middle East market.
The system takes into account the specific delivery features in Dubai and the UAE, such as the road network, population density and popular areas, to ensure the most efficient delivery.
The app takes Dubai’s hot climate into account, optimising routes and delivery times to minimise customer waiting time in the sun.
The system takes into account the cultural characteristics of the UAE, including communication rules, dress code and religious holidays, to ensure that customers are treated with respect.
The app offers easy navigation based on current traffic in Dubai, helping couriers reach their destination quickly and efficiently.
Couriers can easily accept and track orders directly in the app.
The application provides the ability to quickly contact the client, clarify the details of the order or report its status.
The application automatically generates reports on completed deliveries, which simplifies tracking and analysis of couriers' work.
The app uses local maps to pinpoint addresses in Dubai, ensuring accurate delivery.
Map information is updated regularly, allowing couriers to use the most up-to-date routes.
The app analyses Dubai’s road network and creates optimal routes for couriers, reducing delivery times and optimising routes.
For long distance delivery and large orders.
Fast delivery in city traffic conditions.
Eco-friendly delivery over short distances.
Experimental delivery to hard-to-reach areas.